FAQ
FAQ
You may already find the answer here.
Compatibility
Which camera brands does OS-Link support?
The “Compatible brands” section on the home page shows the current coverage — tap a brand to open its official website. If your brand is missing, tell us through the guestbook.
Is there an iOS version?
OS-Link is Android only at the moment. There is no iOS plan yet, but you can let us know your need in the guestbook.
Does it require internet access?
Device discovery and debugging work inside the local network without internet. Downloading and updating require a connection.
Installation and debugging
I get an “unknown source” warning on install.
Allow installation from that source in system settings, then install. We recommend turning the permission off afterwards.
No device is found when scanning.
Make sure the phone and the camera are on the same subnet, the device is powered on and discoverable, and disable VPN or mobile data before retrying.
Parameters cannot be saved.
Some models require signing in with an administrator account first. If it still fails, send us the model and symptoms via the guestbook.
Feedback and partnership requests share this form — just pick the right type.